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Fini is a chat tool that uses AI to help growth teams at product-led growth (PLG) companies to understand why customers leave and provide customized experiences to retain them. It offers features such as configurable tone and character, multi-channel support, human routing, and feedback learning. Fini also provides metrics such as revenue and activation uplift, integration time, and retention. It integrates with popular tools such as Intercom, Slack, and Discord and is trusted by tech companies globally.

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